What is included in your standard tuning service?

The standard tuning service includes:

  • Fine Tuning
  • Light Cleaning
  • Minor Repairs
  • Regulation of the Pedals
  • Assessment of the Piano’s Condition

How long will it take to tune my piano?

Please allow 2 hours for general inspection, minor adjustments & repairs, semi-moderate to moderate pitch corrections, and fine tuning. Major pitch corrections will require additional time, or an additional visit.

A piano that hasn’t regularly been serviced may require extra work. You will be consulted with regard to any extra time, labor and costs.

What do I need to do to prepare for a tuning?

  1. Please clear all objects off the piano so the lid may be opened.
  2. Please remove hanging wall objects that may be struck and damaged by the piano lid.
  3. To ensure a quality tuning, please provide a mostly quiet environment (as much as possible). A noisy environment can make it very difficult to properly tune a piano.

How often should I have my piano tuned?

At minimum: every year. However, it is recommended that you get your piano tuned at least twice a year: once in the fall and once in the spring. The greatest fluctuations in temperature and humidity occur at these times because you turn on your heat or air conditioner.

If you are playing your piano a lot, you may want to consider three or four times per year.

What is a pitch raise?

Pitch Raise

Piano tuning and a pitch raise are not the same thing.

A piano will begin to drop pitch or go flat the longer it is out of tune because the strings are no longer at the proper tension level for which your piano was designed.  As a result, the piano technician must first raise all the strings to their proper tension level or “raise the pitch” to A440 (the international standard of pitch).  Only after this procedure has been done can a piano be fine tuned.

Having your piano at standard pitch will also allow you to perform with other instruments and recordings which are also built to that same standard. Also, lower pitched instruments can compromise the pianist’s ear training.


What is the difference between a light cleaning and a deep cleaning?

A light clean includes dusting of the piano cabinet, cleaning/ dusting the tops of the strings and dampers, and cleaning the action without removing it from the piano.

A deep clean includes all of the above but with removal of the action and keys for a thorough cleaning, dusting of the soundboard beneath the strings, and cleaning the exterior cabinet with specialized products.

A deep clean does not include major issues like removal and sanitization of mouse nests/ droppings, spills, water or fire damage, etc. Please inquire for a quote.